Privacy Policy
Last updated July 31, 2026 at 1:06 PM
RideNatin Privacy Policy
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1. Introduction
RideNatin ("RideNatin," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, protect, and process your personal data when you access or use the RideNatin website, applications, and related services (collectively, the "Platform").
RideNatin complies with the applicable provisions of the **Data Privacy Act of 2012 (Republic Act No. 10173)** and its Implementing Rules and Regulations, together with other applicable Philippine laws.
By using RideNatin, you acknowledge that you have read and understood this Privacy Policy.
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2. Scope
This Privacy Policy applies to:
* website visitors
* registered riders
* verified organizers
* club administrators
* club members
* applicants for organizer verification
* individuals communicating with RideNatin
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3. Information We Collect
Depending on how you use RideNatin, we may collect the following information.
A. Account Information
* Full name
* Email address
* Username
* Profile photo
* Password (encrypted)
* Date of birth
* Gender (optional)
* Contact number (optional)
* Emergency contact (optional)
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B. Profile Information
You may voluntarily provide:
* Biography
* Motorcycle details
* Club memberships
* Riding preferences
* Experience level
* Social media links
* Profile images
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C. Organizer Verification Information
If you apply to become a verified organizer, we may collect:
* Government-issued identification
* Selfie verification
* Club affiliation
* Contact information
* Supporting documents
* Other information reasonably necessary to verify your identity
Verification documents are processed solely for identity verification and fraud prevention.
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D. Ride Participation Information
When you participate in rides, we may collect:
* Ride registrations
* Attendance
* Ride completion status
* Check-in timestamps
* Check-out timestamps
* Ride history
* Participation statistics
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E. QR Check-In Data
When QR check-in features are used, RideNatin may collect:
* QR scan timestamp
* Device information
* Ride identifier
* Assembly point check-in
* Final stop check-in
QR records are used for attendance verification and fraud prevention.
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F. Location Information
With your permission, RideNatin may collect location information for features such as:
* navigation assistance
* ride participation verification
* safety features
* future live ride tracking
* fraud prevention
RideNatin does **not** continuously track your location unless you explicitly enable a feature that requires it.
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G. Device Information
We may automatically collect:
* Device type
* Operating system
* Browser
* IP address
* App version
* Language
* Crash reports
* Device identifiers
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H. Usage Information
We collect information about how the Platform is used, including:
* pages visited
* buttons clicked
* searches
* ride views
* session duration
* feature usage
* diagnostic information
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I. Communications
When you contact RideNatin, we may retain:
* emails
* support requests
* reports
* feedback
* survey responses
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4. How We Use Your Information
RideNatin uses personal information to:
* create accounts
* authenticate users
* publish rides
* verify organizers
* administer clubs
* process ride participation
* provide customer support
* improve Platform performance
* prevent fraud
* investigate abuse
* enforce our Terms
* comply with legal obligations
* send important service notifications
We may also use aggregated, anonymized information for analytics and business planning.
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5. Legal Bases for Processing
Where applicable, RideNatin processes personal information based on:
* your consent
* performance of our agreement with you
* compliance with legal obligations
* legitimate business interests
* protection of vital interests where applicable
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6. Cookies and Similar Technologies
RideNatin uses cookies and similar technologies to:
* remember login sessions
* improve performance
* analyze traffic
* enhance security
* remember user preferences
Users may control cookies through browser settings, although some Platform features may not function correctly if cookies are disabled.
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7. Sharing Your Information
RideNatin does not sell personal information.
We may share information with:
Service Providers
Including providers for:
* website hosting
* cloud storage
* authentication
* email delivery
* analytics
* error monitoring
* mapping services
* content management
* customer support
These providers are contractually required to protect personal information.
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Ride Organizers
Organizers may receive limited participant information necessary to manage rides, such as:
* rider name
* profile
* attendance status
* emergency contact information (only when reasonably necessary for safety)
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Club Administrators
Club administrators may access information necessary to manage club membership and activities.
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Legal Authorities
We may disclose information when required by:
* court orders
* lawful subpoenas
* government investigations
* applicable laws
* protection of legal rights
* emergency situations involving safety
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8. Public Information
Some information is visible to other users.
Depending on your privacy settings, this may include:
* profile photo
* username
* riding statistics
* clubs joined
* completed rides
* achievements
* public ride participation
You control many visibility settings through your account.
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9. Data Retention
RideNatin retains personal information only as long as reasonably necessary to:
* provide services
* comply with legal obligations
* resolve disputes
* enforce agreements
* prevent fraud
Typical retention periods include:
| Information | Typical Retention |
| ---------------------- | -------------------------------------------------------------------------------------------------------------- |
| Account information | Until account deletion, plus applicable legal retention |
| Ride history | While account remains active |
| Verification documents | Until verification is completed, then securely retained only as necessary for compliance or dispute resolution |
| Support communications | Up to 5 years |
| System logs | Up to 12 months unless required longer for security investigations |
Retention periods may change when required by law.
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10. Security
RideNatin implements reasonable technical and organizational safeguards including:
* HTTPS encryption
* encrypted passwords
* secure authentication
* access controls
* regular backups
* audit logging
* monitoring for unauthorized access
No system is completely secure. Users should also protect their account credentials.
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11. International Data Transfers
Some service providers may process data outside the Philippines.
Where personal information is transferred internationally, RideNatin will take reasonable steps to ensure appropriate safeguards consistent with applicable privacy laws.
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12. Children's Privacy
RideNatin is not intended for children under eighteen (18).
Where local law requires a higher minimum age or parental consent, RideNatin will comply with applicable legal requirements.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.
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13. Your Privacy Rights
Subject to applicable law, you may have the right to:
* access your personal information
* correct inaccurate information
* update your information
* request deletion
* withdraw consent where processing relies on consent
* object to certain processing
* request restriction of processing where applicable
* obtain a copy of your information
* lodge a complaint with the National Privacy Commission
Some requests may be subject to legal or operational limitations.
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14. Account Deletion
Users may request deletion of their RideNatin account.
Upon verified request, RideNatin will:
* deactivate the account
* delete or anonymize personal information where legally permissible
* retain only information required by law or for legitimate business purposes, such as fraud prevention, legal compliance, and dispute resolution
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15. Third-Party Links
RideNatin may link to third-party websites or services.
This Privacy Policy does not apply to those external services.
Users should review the privacy policies of any third-party websites they visit.
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16. Changes to this Privacy Policy
RideNatin may update this Privacy Policy from time to time.
Material changes will be communicated through reasonable means, including notices on the Platform or by email where appropriate.
The updated version will indicate the effective date.
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17. Contact Us
Questions or concerns regarding this Privacy Policy may be directed to:
RideNatin
Email:
Website: https://ridenatin.com
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18. Data Protection Officer (DPO)
Once appointed, RideNatin's Data Protection Officer may be contacted regarding privacy matters, data subject requests, or concerns related to the processing of personal information.
Reach out to RideNatin Contact us form
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19. Governing Law
This Privacy Policy shall be governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 and its implementing regulations.
Where required, RideNatin will cooperate with the National Privacy Commission and other competent authorities regarding the protection of personal information.